What Documents Needed for Air Canada Flight Change Policy

Travel plans can be unpredictable, and Air Canada understands that. Whether you're rescheduling due to a change in your itinerary, an emergency, or a simple change of heart, knowing what documents are required to change your Air Canada flight can make the process smoother and less stressful. In this article, we’ll walk you through everything you need to know about the documentation required under the Air Canada Flight Change Policy and how to ensure a seamless change experience.

Understanding Air Canada Flight Change Policy

Before we dive into the required documents, it’s important to understand the basics of Air Canada’s flight change policy. Air Canada allows passengers to make changes to their flights based on fare type, route, and time of change. While some fares offer flexibility with little to no change fee, others may require additional charges and documentation.

To successfully change your flight, you must follow Air Canada’s policy guidelines and provide the proper documentation, especially if your change is due to unavoidable circumstances such as medical emergencies or bereavement.

Essential Documents Required for Air Canada Flight Change

Here’s a detailed breakdown of the documents typically required when requesting a flight change with Air Canada:

1. Booking Reference or Ticket Number

This is the most basic and essential requirement. Your six-digit booking reference (also known as the PNR) or 13-digit ticket number is required to access your flight details and initiate the change.

2. Valid Identification

A government-issued ID (such as a passport, driver’s license, or national identity card) is required to verify your identity. This helps Air Canada ensure that only the rightful passenger can request changes.

3. Payment Proof (If Applicable)

If there is a fare difference or a change fee, you may be asked to provide your payment method or transaction details when confirming the change.

4. Supporting Documents for Special Cases

If you're changing your flight due to specific circumstances, such as a medical emergency, family bereavement, or visa issues, you may need to submit additional documents:

• Medical Certificate: Issued by a licensed physician, clearly stating your inability to travel on the scheduled date.

• Death Certificate or Obituary Notice: In the case of bereavement, proof of death and relation to the deceased may be required.

• Visa Denial Letter: If your flight change request is due to a visa rejection, official documentation from the embassy must be submitted.

5. Authorization Letter (If Third Party is Involved)

If someone else is making the flight change on your behalf, a signed authorization letter from you along with their ID and your ID copy may be needed for verification.

How to Submit These Documents

There are several ways you can provide the required documents to Air Canada:

• Online Portal: Log into the "Manage Bookings" section on the Air Canada website and upload documents if prompted.

• Customer Service Line: Call +1-844-402-8105 for direct assistance. The agent may guide you through the process and advise where to email or upload your documents.

• Airport Counter: Visit the nearest Air Canada ticket counter or service desk for in-person assistance.

Final Tips for a Hassle-Free Flight Change

• Always check the fare conditions of your ticket before requesting a change.

• Keep digital and physical copies of your important documents.

• Ensure all documents are valid, legible, and up-to-date.

• Contact customer support in advance to clarify any specific requirements.

Get Expert Help with Tours N Travel Pro

If you find the process overwhelming or simply don’t want to deal with the hassle of flight changes on your own, Tours N Travel Pro is here to help. We offer professional travel support and customer service assistance, including managing Air Canada flight changes, handling documentation, and finding the best alternative flights. Our travel experts ensure a smooth and stress-free experience for all your travel needs. Call us today at +1-844-402-8105 and let Tours N Travel Pro simplify your journey!