Kenya Airways Dar es Salaam Office Address and Phone Number – Full Details

The Kenya Airways Dar es Salaam office, located in the TTCL Building on Samora Avenue, provides ticketing services, customer support, and baggage assistance. With dedicated phone lines and email access, travelers in Tanzania can reach the airline directly for reliable and personalized service.

Jul 4, 2025 - 18:49
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Kenya Airways, one of Africa’s most reputable airlines, operates multiple international and regional routes and offers dependable customer service across its offices. For travelers in Tanzania, the Kenya Airways office in Dar es Salaam provides a convenient location for all travel-related assistance, including ticketing, reservations, baggage inquiries, and general customer support. This office ensures that passengers receive the help they need quickly and professionally.


Kenya Airways Dar es Salaam Office Address

Physical Address:
1st Floor, Tanzania Telecommunications Company Limited (TTCL) Building
Samora Avenue
Dar es Salaam, Tanzania

The office is centrally located, making it easy to reach by public or private transportation. It is situated in one of Dar es Salaam’s busiest commercial areas, which makes it ideal for both local customers and international visitors.


Kenya Airways Dar es Salaam Contact Numbers

Telephone Contacts:

  • +255 22 211 6678

  • +255 22 211 6903

  • +255 22 212 9791

Fax Number:

  • +255 22 211 6917

Passengers can use these contact options to inquire about flight bookings, reschedule or cancel reservations, request baggage assistance, or ask for travel-related information.


What Services Are Offered at the Dar es Salaam Office?

  • Flight Reservations and Ticketing
    Help with booking flights to Kenya Airways destinations, including fare information and available travel dates.

  • Ticket Changes and Refunds
    Modify bookings, request reissues, or process cancellations and refunds in accordance with airline policy.

  • Baggage Assistance
    Get detailed information about baggage policies, excess baggage, and assistance for delayed or missing baggage.

  • Visa and Travel Document Support
    Assistance with visa requirements, passport validity checks, and health document inquiries for international destinations.

  • Group and Business Travel
    Customized solutions and dedicated service for corporate clients and group travel bookings.

  • Special Needs Support
    Arrangements for elderly travelers, people with disabilities, unaccompanied minors, or medical travel requirements.


Why Visit the Dar es Salaam Office?

  • Direct Airline Support
    Get accurate and prompt service from trained Kenya Airways personnel.

  • Secure Transactions
    All bookings and payments are processed safely through the airline’s official systems.

  • Convenient Location
    Easily accessible in the city’s commercial hub, suitable for walk-in assistance.

  • Comprehensive Services
    Whether you’re planning, modifying, or completing your journey, the office provides full support at every step.


Conclusion
The Kenya Airways office in Dar es Salaam stands as a reliable resource for passengers seeking quality airline support in Tanzania. With a central address, multiple contact numbers, and a team of experienced staff, the office is equipped to handle all travel-related inquiries. Whether you’re booking a new trip or addressing post-travel concerns, the Dar es Salaam office delivers professional service to ensure your journey with Kenya Airways is smooth and well-supported.