How to Update Mobile in Aadhaar
How to Update Mobile in Aadhaar Updating your mobile number in your Aadhaar card is a critical step to ensure seamless access to government services, financial transactions, and digital identity verification. As Aadhaar serves as the primary identity document for over 1.3 billion Indian residents, keeping your contact details current is not just a recommendation—it’s a necessity. A registered mobi
How to Update Mobile in Aadhaar
Updating your mobile number in your Aadhaar card is a critical step to ensure seamless access to government services, financial transactions, and digital identity verification. As Aadhaar serves as the primary identity document for over 1.3 billion Indian residents, keeping your contact details current is not just a recommendation—it’s a necessity. A registered mobile number enables you to receive OTPs for authentication, access the mAadhaar app, link your bank accounts, file income tax returns, and avail subsidies under various welfare schemes. Without an updated mobile number, you risk being locked out of essential services, facing delays in verification, or missing important notifications from government agencies.
This guide provides a comprehensive, step-by-step walkthrough on how to update your mobile number in Aadhaar, covering both online and offline methods. Whether you’re a first-time user, someone who has lost access to their old number, or a caregiver assisting an elderly family member, this tutorial is designed to simplify the process with clarity and precision. We’ll also share best practices, recommended tools, real-world examples, and answers to frequently asked questions to ensure you complete the update with confidence and zero errors.
Step-by-Step Guide
Updating your mobile number in Aadhaar can be done through two primary methods: online via the UIDAI website or offline at an Aadhaar enrollment center. Each method has specific requirements and procedures. Below is a detailed breakdown of both approaches.
Online Method: Updating Mobile Number via UIDAI Portal
The online method is the most convenient for users who have access to the internet and possess a registered mobile number linked to their Aadhaar. If your current mobile number is no longer active or accessible, you cannot use this method and must proceed to the offline process.
Prerequisites:
- Your current Aadhaar number (12-digit unique identity number)
- Access to the mobile number already registered with Aadhaar
- A stable internet connection
- A device with a web browser (desktop, tablet, or smartphone)
Step 1: Visit the Official UIDAI Website
Open your preferred web browser and navigate to the official website of the Unique Identification Authority of India (UIDAI) at https://uidai.gov.in. Avoid third-party sites or search engine ads—only the official portal ensures security and accuracy.
Step 2: Navigate to the Update Section
On the homepage, locate and click on the “Update Your Aadhaar” option under the “My Aadhaar” section. This will redirect you to the update portal. Select “Update Mobile Number” from the available options.
Step 3: Enter Aadhaar Details
You will be prompted to enter your 12-digit Aadhaar number. After entering it, click “Send OTP.” An One-Time Password (OTP) will be sent to the mobile number currently registered with your Aadhaar. Ensure you are using the correct device and SIM card associated with that number.
Step 4: Verify OTP
Enter the OTP received on your registered mobile number into the designated field. Once verified, the system will allow you to proceed to the next step.
Step 5: Enter New Mobile Number
Input the new mobile number you wish to link with your Aadhaar. Double-check for typos. The number must be active and capable of receiving SMS. You will be asked to re-enter the number to confirm. Ensure both entries match exactly.
Step 6: Receive and Enter New OTP
An OTP will be sent to the new mobile number you provided. Enter this OTP in the field provided. This step confirms that you have access to the new number and are authorizing its association with your Aadhaar.
Step 7: Review and Submit
Review all details displayed on the screen, including your name, Aadhaar number, old mobile number, and new mobile number. If everything is correct, click “Submit.” You will receive a confirmation message on screen and an SMS to your new mobile number stating that the update request has been successfully processed.
Step 8: Check Update Status
To verify the update, return to the UIDAI website and click on “Check Aadhaar Status.” Enter your Aadhaar number and the new mobile number. The system will display your updated details, including the date and time of the mobile number change. The update is typically reflected within 24–48 hours.
Offline Method: Updating Mobile Number at an Enrollment Center
If you no longer have access to your previously registered mobile number, the offline method is your only option. This process requires a physical visit to an Aadhaar enrollment or update center. These centers are operated by authorized agencies and are widely available across India.
Prerequisites:
- Your Aadhaar card or Aadhaar number
- Valid government-issued photo ID (e.g., PAN card, driver’s license, passport, voter ID)
- Proof of address (if name or address has also changed)
- Access to the new mobile number you wish to register
Step 1: Locate the Nearest Enrollment Center
Visit the UIDAI website and use the “Locate Enrollment Center” tool under the “Services” tab. Enter your city or pin code to find the closest center. Centers are often located in post offices, banks, or government service kiosks. Note the operating hours and any appointment requirements.
Step 2: Visit the Center with Required Documents
On the scheduled day, visit the center with your Aadhaar card (or know your 12-digit number) and original copies of your photo ID. If you’re updating for someone else (e.g., an elderly parent), carry a signed authorization letter and your own ID as the representative.
Step 3: Fill Out the Update Form
At the center, an operator will provide you with an update form. Fill in your personal details, including your Aadhaar number and the new mobile number. Clearly write the new number and verify it with the operator before submission. You may be asked to sign the form to confirm accuracy.
Step 4: Biometric Authentication
The operator will use a biometric scanner to capture your fingerprints and, in some cases, your iris scan. This step is mandatory to verify your identity and prevent fraud. Ensure your fingers are clean and dry for accurate scanning.
Step 5: Receive Acknowledgment Slip
After successful submission, you will be given an acknowledgment slip with a Unique Reference Number (URN). Keep this slip safe—it is your proof of update request and will be required to track the status.
Step 6: Track Update Status
You can check the status of your update using the URN on the UIDAI website under “Check Update Status.” Enter the URN and your Aadhaar number. The status will show as “In Process,” “Updated,” or “Rejected.” If rejected, the reason will be specified, and you may need to reapply.
Step 7: Confirm Update via SMS
Once processed, you will receive an SMS on your new mobile number confirming the successful update. This message will include your updated details and the date of change. You may also receive an email if you have registered an email address with Aadhaar.
Best Practices
To ensure a smooth, secure, and error-free mobile number update in Aadhaar, follow these industry-tested best practices.
Always Use Official Channels
Never rely on third-party apps, websites, or individuals claiming to update Aadhaar for a fee. UIDAI does not authorize any external agency to charge for updates. Only use the official UIDAI website or authorized enrollment centers. Unauthorized portals may steal your personal data or charge fraudulent fees.
Verify Mobile Number Before Submission
Before entering your new mobile number, test it by sending an SMS to a friend or checking if it can receive calls and messages. A non-functional number will cause the update to fail. If you’re switching carriers, ensure the number is fully activated and not in a porting phase.
Keep Documentation for Future Reference
Always retain the acknowledgment slip from offline updates and the confirmation SMS/email from online updates. These serve as legal proof of your update request and may be required during bank KYC, passport applications, or government subsidy claims.
Update Email Address Simultaneously
If you haven’t already, consider updating your email address alongside your mobile number. Having both contact methods registered ensures you receive notifications even if one channel fails. You can do this during the same online or offline update session.
Update During Business Hours
For online updates, perform the process during weekdays between 9 AM and 6 PM. Server traffic is lower, and technical support is more responsive if issues arise. Avoid late-night attempts, as system maintenance may occur after hours.
Do Not Share OTPs
Never share your OTP with anyone—not even someone claiming to be from UIDAI. OTPs are single-use and time-sensitive. Sharing them can lead to identity theft or unauthorized changes to your Aadhaar profile.
Regularly Check Aadhaar Status
Make it a habit to check your Aadhaar details every six months. Visit the UIDAI website, use the “Verify Aadhaar” feature, and confirm that your mobile number, address, and other details are accurate. Early detection of discrepancies prevents future complications.
Assist Vulnerable Populations
Many elderly citizens, rural residents, or those with limited digital literacy struggle with online updates. If you’re helping a family member, accompany them to the enrollment center. Ensure they understand the process and keep their documents secure. Never submit forms on their behalf without their explicit consent.
Tools and Resources
Several official and trusted tools are available to assist you in updating your mobile number in Aadhaar. These resources are free, secure, and maintained by UIDAI.
UIDAI Official Website
https://uidai.gov.in
The primary portal for all Aadhaar-related services. It hosts the update portal, status tracker, enrollment center locator, and downloadable forms. Always bookmark this site for future reference.
mAadhaar Mobile App
Available on Android and iOS, the mAadhaar app allows you to view your Aadhaar card digitally, lock/unlock your Aadhaar, and perform updates if you have a registered mobile number. Download it only from the Google Play Store or Apple App Store—never from third-party APK sites.
Aadhaar Enrollment Center Locator
Accessible via the UIDAI website, this interactive map helps you find the nearest center based on your pin code or city. It displays center addresses, operating hours, and contact details of the operator. Use this tool to avoid traveling to closed or non-functional centers.
UIDAI SMS Service
Send an SMS in the format: UID
MyAadhaar Portal
After registering your mobile number, you can create a login on the MyAadhaar portal to manage your profile, download e-Aadhaar, and view update history. This portal requires two-factor authentication and provides a secure dashboard for managing your identity.
Demographic Data Update Form (Form 002)
For offline updates, this is the official form used at enrollment centers. You can download a printable version from the UIDAI website. Fill it in advance to save time during your visit. Ensure all fields are legible and signed.
QR Code Scanner
Use any free QR code scanner app on your smartphone to scan the QR code on your physical Aadhaar card. This reveals your demographic details and confirms whether your mobile number is listed correctly. It’s a quick way to verify your update without logging into any portal.
Real Examples
Real-life scenarios help illustrate how the update process works in different situations. Below are three common examples with solutions.
Example 1: Switching Mobile Carriers
Rahul, a 28-year-old software engineer in Bengaluru, recently switched from Airtel to Jio. His old number was registered with Aadhaar, but he deactivated it after porting. He could no longer receive OTPs for bank transactions or government services.
Solution:
Rahul visited the nearest UIDAI enrollment center at a post office. He carried his Aadhaar card, PAN card, and the new Jio SIM. After submitting the update form and completing biometric authentication, he received an acknowledgment slip. Within 36 hours, he received an SMS confirming the update. He then linked his new number to his bank and UPI apps without delay.
Example 2: Updating for an Elderly Parent
Sunita, a 35-year-old working professional in Jaipur, noticed her father’s Aadhaar mobile number was outdated. He had been using a landline and never registered a mobile number. He needed to link Aadhaar to his pension account.
Solution:
Sunita accompanied her father to the local enrollment center. She carried her own ID as a representative and a signed authorization letter from her father. The operator assisted the elderly gentleman with biometric capture. They registered Sunita’s mobile number temporarily so he could receive OTPs. Later, they updated it to his new prepaid number. Within a week, his pension was successfully linked.
Example 3: Online Update Failure Due to OTP Issue
Arjun, a college student in Patna, tried updating his mobile number online but kept receiving “OTP mismatch” errors. He had changed his number but was still entering the old one by mistake.
Solution:
Arjun realized he had confused the old number with the new one. He reset his browser cache, used a different device, and carefully typed the new number twice. He also ensured his new SIM had network coverage. On his third attempt, he received the OTP and completed the update successfully. He later learned that using incognito mode helped avoid cached data interference.
FAQs
Can I update my mobile number in Aadhaar without visiting a center?
Yes, if you still have access to the mobile number currently registered with your Aadhaar, you can update it entirely online via the UIDAI website. No physical visit is required. However, if you no longer have access to the old number, you must visit an enrollment center.
Is there a fee to update my mobile number in Aadhaar?
No, UIDAI does not charge any fee for updating your mobile number. Any request for payment is fraudulent. Official updates are always free of cost.
How long does it take to update the mobile number in Aadhaar?
Online updates are typically processed within 24 to 48 hours. Offline updates may take up to 5–7 business days, depending on center workload and verification processes. You can track your status using the URN provided on your acknowledgment slip.
Can I update my mobile number for someone else?
You can assist another person by accompanying them to an enrollment center. You must carry your own ID as a representative and a signed authorization letter from the Aadhaar holder. Online updates cannot be performed for someone else unless you have their login credentials—which is not recommended for security reasons.
What if I don’t have a photo ID for offline update?
If you lack a standard photo ID, you can submit alternative documents such as a ration card, NREGA job card, or a certificate from a gazetted officer. UIDAI accepts a list of 18 supporting documents for identity verification. Check the official website for the complete list.
Will my old mobile number be deleted after the update?
Yes, once the new mobile number is successfully linked, the old number is removed from your Aadhaar record. You will no longer receive OTPs or notifications on the previous number.
Can I update my mobile number if my Aadhaar is locked?
If your Aadhaar is locked due to multiple failed authentication attempts, you must first unlock it via the UIDAI website using your registered mobile number. If you can’t access that number, you must visit an enrollment center with proof of identity to unlock and update simultaneously.
Do I need to update my mobile number if I’ve changed my address?
Mobile number and address updates are separate processes. You can update one without the other. However, it’s recommended to update both at the same time to ensure all your details remain current and synchronized.
Can I update my mobile number using a landline or VoIP number?
No, only active mobile numbers capable of receiving SMS can be registered with Aadhaar. Landlines, VoIP, and virtual numbers are not accepted.
What if I receive an SMS saying my update was rejected?
Common reasons for rejection include mismatched biometrics, incorrect document submission, or a duplicate mobile number already linked to another Aadhaar. Review the rejection reason in the SMS. If it’s a technical issue, try again. If it’s a data conflict, visit an enrollment center for manual resolution.
Conclusion
Updating your mobile number in Aadhaar is a straightforward process when approached with the right knowledge and tools. Whether you choose the online route for speed and convenience or the offline method for accessibility, following the official procedures ensures your identity remains secure and functional. In today’s digital-first ecosystem, your Aadhaar mobile number acts as a gateway to banking, taxation, healthcare, and social welfare services. Neglecting to update it can lead to disruptions that are difficult to reverse.
This guide has equipped you with a clear, step-by-step roadmap to update your mobile number, along with best practices to avoid common pitfalls, trusted tools to support your efforts, and real-world examples that mirror everyday challenges. Remember, the key to success lies in using only official channels, verifying details before submission, and retaining proof of update.
As Aadhaar continues to integrate deeper into India’s digital infrastructure, staying proactive about your profile’s accuracy is not just advisable—it’s essential. Make it a routine to review your Aadhaar details every six months. If you’ve completed this update, share this guide with friends or family who may need it. Together, we can ensure that no resident is left behind in the digital age.