How to Contact Kenya Airways Customer Service in Dar es Salaam, Tanzania

Kenya Airways, one of Africa’s leading airlines, is known for its strong customer support and network connectivity. For travelers in Tanzania, the Kenya Airways customer service office in Dar es Salaam offers dependable assistance for booking flights, changing reservations, resolving travel issues, and more. Whether you’re planning a trip to Nairobi, another African destination, or connecting internationally, the Dar es Salaam office ensures a smooth and stress-free experience.

Where to Find the Kenya Airways Customer Service Office

Office Address:
1st Floor, Tanzania Telecommunications Company Limited (TTCL) Building
Samora Avenue
Dar es Salaam, Tanzania

The office is conveniently located in the city center, making it easily accessible for both local residents and international travelers.

Contact Information

Phone Numbers:

• +255 22 211 6678

• +255 22 211 6903

• +255 22 212 9791

Fax Number:

• +255 22 211 6917

The customer service team is available during regular business hours to handle calls, emails, and walk-in visits.

Services Offered by Kenya Airways Customer Service in Dar es Salaam

• Flight Bookings and Reservations
  Get assistance with booking new flights to Kenya Airways destinations across Africa, Europe, Asia, and the Middle East.

• Ticket Changes and Cancellations
  Modify your travel itinerary, cancel existing bookings, or request refunds according to the airline's fare conditions.

• Baggage Support
  Receive help with baggage allowance questions, extra baggage charges, and lost or delayed luggage claims.

• Travel Documentation Help
  The customer service team can guide you on visa requirements, passport validity, and health document regulations for your destination.

• Group and Corporate Travel Support
  Assistance for large group bookings, business travel arrangements, and special travel requests.

• Special Assistance Services
  Arrange support for elderly passengers, unaccompanied minors, and travelers with medical or mobility needs.

Why Contact the Dar es Salaam Customer Service Office?

• Trusted Airline Support
  Speak directly with Kenya Airways representatives for fast and accurate service.

• Secure and Efficient Communication
  All changes, bookings, and refunds are handled through official airline channels.

• Personalized Attention
  Staff members are trained to provide clear answers, customized solutions, and travel advice tailored to your needs.

• Convenient Location
  The office is situated in a central, easy-to-access building on Samora Avenue.

Conclusion
The Kenya Airways customer service office in Dar es Salaam is the best place to receive dedicated travel support in Tanzania. From booking your ticket to resolving post-flight concerns, the office ensures a high level of service and professionalism. Whether you prefer to call, email, or visit in person, the staff are ready to assist you with all your travel needs, making your journey with Kenya Airways comfortable and worry-free.